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HP Pavilion DV5000 Screen Black – What is the issue?

When you turn your DV5000 laptop on the laptop should begin to start up. The indicator lights should come on and the fan and hard drive should be audible. If this is happening, in the vast majority of cases the problem does not lie with the screen or some software issue, but instead with the graphics chip.

It is a well known issue in the laptop maintenance world that HP and Compaq laptops in particular experience this problem frequently. Whether is is a design flaw or an issue with the materials being used, a HP laptop seems particularly susceptible to this. In short the graphics card has failed, usually because of the very high temperatures  being generated in normal operation not being dissipated properly. Either because the fan has failed, the laptop couldn’t vent the heat properly or there was a build up of dust, the temperature can rise causing the solder holding the chip to the motherboard to melt and the legs become detached.

A Laptop Repair is possible to ‘reconnect’ the graphics chip but only those companies with specialist technology such as Laptop Power UK will be able to do the job with any degree of success. Call us for a quote on your laptop repair.

This entry was posted on Thursday, July 14th, 2011 at 7:03 am. You can follow any responses to this entry through the RSS feed.

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